US-Based Order Fulfillment for Ecommerce Brands

What We Do

Complete Ecommerce Fulfillment Services Under One Roof

General Fulfillment is a US-based third-party logistics (3PL) partner. We take your inventory from the moment it hits our dock to the moment it reaches your customer’s door — so you never have to touch a box again.

Receiving

We unload, inspect and verify every inbound shipment, then check it into inventory so your stock counts are accurate from day one.

Receiving services →

Storing

Secure, climate-controlled warehouse space that scales with your volume, with inventory visibility so you always know what is on hand.

Storing services →

Prepping

Inspecting, sorting, labeling, kitting and bundling, so your products meet the requirements of the marketplace you sell on.

Prepping services →

Packaging

Stock and custom boxes, mailers, folding cartons, bubble and foam, labels and displays — sourced and applied in house.

Packaging services →

Shipping

Pick, pack and ship with carrier selection and tracking, using our carrier relationships to keep your cost per order down.

Shipping services →

Returns

Returns received, inspected and then restocked, refurbished or dispositioned according to the rules you set.

Returns services →

How It Works

Four Steps From Your Supplier to Your Customer

No long onboarding projects and no jargon. Here is exactly what happens when you move your fulfillment to us.

01

Send us your inventory

You ship your products to our warehouse. We give you a receiving appointment and the labeling details we need up front.

02

We receive and check in

Every pallet and carton is unloaded, counted, inspected and entered into inventory. Discrepancies get reported to you, not buried.

03

We store and connect your orders

Your stock is stored in secure, climate-controlled space and your incoming orders flow to our team from the marketplaces you sell on.

04

We pick, pack and ship

Orders are picked, prepped, packed in stock or custom packaging and handed to the right carrier, with tracking sent back to your buyer.

Warehouse operator moving pallets of inventory with a forklift at the General Fulfillment receiving dock

Why General Fulfillment

A 3PL Partner That Handles the Whole Chain

One partner, dock to doorstep

Receiving, storage, prep, packaging, shipping and returns all happen in the same building. There is no second vendor to chase and no handoff where things get lost.

Built for multi-channel sellers

We fulfill for sellers on Amazon, Walmart, eBay, Etsy, TikTok Shop, Mercari and Sears, so one pool of inventory can serve every channel you sell on.

Space that scales with your season

Our storage is flexible enough for a brand shipping its first hundred orders and for an established operation moving thousands a month.

Accuracy starts at the dock

Inbound shipments are counted, inspected and verified before anything is put away, which is where most fulfillment errors actually begin.

Packaging sourced in house

Stock and custom boxes, mailers, folding cartons, labels and protective material come from us, so you are not managing a separate packaging supplier.

Common Questions

Order Fulfillment FAQs

What does a fulfillment company actually do?

A third-party logistics provider, or 3PL, stores your inventory and ships your orders for you. General Fulfillment receives your stock, stores it, preps and packages it, ships each order to your customer and processes the returns that come back.

Which marketplaces and platforms do you fulfill orders for?

We fulfill for sellers on Amazon, Walmart, eBay, Etsy, TikTok Shop, Mercari and Sears. One pool of inventory in our warehouse can serve every channel you sell on.

How much does order fulfillment cost?

Pricing depends on the size and weight of your products, how many orders you ship each month and which services you need. Send us those details through our quote form and we will put together pricing for you at no cost and no obligation.

Do you prep products to meet marketplace requirements?

Yes. We inspect, sort, label, kit and bundle products so they arrive compliant with the requirements of the marketplace you are selling on.

Can you supply custom packaging?

We stock and source industrial and retail boxes, mailers, folding cartons, bags, pails, labels, displays, bubble and foam, in both stock and custom formats, so you do not need a separate packaging vendor.

What are your receiving and shipping hours?

Shipping and receiving run Monday through Friday, 11:00 a.m. to 3:00 p.m. Our office is open Monday through Friday, 9:00 a.m. to 5:00 p.m.

Do you handle customer returns?

Yes. Returns are received and inspected, then restocked, refurbished or dispositioned according to the rules you set for your products.

How do I get started?

Fill in the quote form with your product details and monthly order volume. We will come back with pricing and, once you are ready, book a receiving appointment for your first inbound shipment.

Ready to Hand Off Your Fulfillment?

Tell us what you sell and how much you ship. We will come back with straightforward pricing and a plan for getting your inventory in the door.

Or email us directly at support@generalfulfillment.com

General Fulfillment